Privacy statement

Privacy statement

iwell greatly values the privacy of its contacts, relations, and website users. We wish to inform you about how we handle personal data and cookies. In this privacy statement, we explain what data we collect, why we collect data, and how we ensure your privacy.

Personal data

We only collect personal data that you have provided to us, for example, through the contact form on our website or other forms of direct contact. We use this data exclusively for the purpose for which you have provided it to us. We do not share this data with third parties unless legally required to do so.

Personal Data Processed

  • First and last name
  • Telephone number
  • Email address
  • Company name
  • Address details
  • Chamber of Commerce number
  • VAT number

Purpose and Legal Basis for Processing Personal Data

We process personal data for the following purposes:
– To deliver our goods and services.
– To handle the payment for our goods and services.
– Any form of contact necessary to optimally execute our service.
– To inform you about changes in our goods and services.
– To analyze anonymized behavior on the website to improve the website and tailor the range of products and services to your preferences.

Sharing Personal Data with Third Parties

We only share personal data with third parties when this is necessary for executing the agreement and to comply with any legal obligation. Beyond this, we do not share personal data with third parties.

Cookies

We use cookies to optimize the functioning of our website and to gain insights into how our website is used. Cookies are small text files placed on your browser when you visit our website. We use both functional and analytical cookies.

Functional Cookies

Functional cookies are necessary for the proper functioning of our website. These cookies, for example, ensure that you remain logged in on our website and that your preferences are remembered.

Analytical Cookies

Analytical cookies are used to collect information about your use of the website and to improve your experience on our website. We use Google Analytics and Hotjar to analyze website usage. This means we collect anonymized information about how visitors use our website, such as how often certain pages are visited and how long visitors stay on our website. This information is anonymized and can never be used to personally identify you.

If you do not want us to place cookies, you can adjust your browser settings to refuse the placement of cookies. However, please note that some features on our website may not function properly if you have disabled cookies.

Security

We take the security of your personal data very seriously. We have implemented appropriate technical and organizational measures to protect your personal data from unlawful processing, such as unauthorized access, loss, destruction, or damage.

Retention period

We do not retain your personal data for longer than necessary for the purpose for which you have provided the data or as far as we are legally required to do so.

Rights of data subjects

As a data subject, you have certain rights regarding your personal data. You have the right to request access to, correct, or delete your data. Additionally, you have the right to object to the processing of your data, the right to data portability, and the right to lodge a complaint with the Authority for Personal Data.

Contact

If you have any questions about this privacy statement or the processing of your personal data, please contact us via info@iwell.nl or by calling 085 – 13 03 572.